By submitting your information through your use of this website, you consent to the use of that information by Fallen Hero as set out below.
The information we collect and how we use it
If you wish to register for our email service you must provide us with your name and email address. From time to time we may provide the information that you have provided in subscribing to the email service or in purchasing services through the website to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide.
We may wish to provide you with information about special features of our website or any other services, products or information from Fallen Hero that we think may be of interest to you. We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email message to firstname.lastname@example.org.
We would like to provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an email message to email@example.com.
Alternatively, please see paragraph 6 below for information on other methods for updating your preferences.
Aside from the matters laid out above, your personal data will not be disclosed to any third party save with your consent or as required by a regulatory body or under a court order.
All historic data is retained for analysis
How we protect your information
The internet is not a secure medium. We have put in place various security measures but you are advised to treat the internet as an insecure medium in all your communications with us. However, payments made through this website are handled using secure socket layer technology or other technology which is at least (if not more) secure than that.
Your payment information will not be disclosed to anyone under any circumstances other than as necessary for the sale concerned and will not be retained by us thereafter.
Sale of business
If Fallen Hero or the business operated through this website is integrated into any other company or organisation your details may be disclosed to our advisers and any prospective operators and their advisers and will be passed on to the new operators of Fallen Hero or the business operated through this website.
If you have said we can, we’ll send you marketing messages by email and/or sms to keep you informed about new products, latest news and special offers
How to stop marketing messages from Fallen Hero
You can unsubscribe from marketing messages from us at any time.
• If you have an account with us you can go to ‘my account’ and unsubscribe
• By clicking on the ‘unsubscribe’ link in any marketing email
• By contacting our Customer service team on firstname.lastname@example.org or call 01724 851192
Once you do this, we will update your profile to ensure that you don’t receive further marketing messages - please note it might take up to 72 hours to update our systems, so you may still receive marketing messages whilst your request is being processed. Stopping marketing messages will not stop email communications for necessary service messages eg. order updates
Updating your details
If any of the personal information that you have provided to Fallen Hero changes, for example if you change your email address, please advise us by sending an email to email@example.com
Owing to the global nature of the internet’s infrastructure the information you provide may be temporarily transferred to and stored in countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy whilst in transmission.